Appointment scheduling by phone and/or Internet

Your clients must schedule appointments in order to use your services, but you're not always available to answer calls. Your clients often call at night, over the lunch hour or even on weekends. Here's how we can pick up the slack:

Our appointment scheduling service enables you to seamlessly forward your phone lines to Telmatik whenever you wish. Telmatik call center agents will pick up the calls in your name and schedule client appointments according to your schedule. Since the entire schedule is on our Extranet (protected website), you can access it anytime for consulting or inputting availability changes. In fact, the Extranet can even be used by your receptionist for appointment scheduling. We can also process cancellations, reschedule appointments, manage calls, waiting lists, follow-ups, etc.

And we will soon offer a service enabling your clients to book their appointments online.

Ask about our appointment scheduling solution at 1-877-477-4776