Reservations service

You run an accommodations business (hotel, hostel, lodge, chalet) and want to maximise your occupancy rate. You know you must process every call professionally and be available when your clients go the trouble of contacting you. After all, if they don't reach you the first time, they may not try again. Here's how our reservations service can come in to save the day:

Our reservations service enables you to seamlessly forward your phone lines to Telmatik whenever you wish. Telmatik call center agents will pick up the calls in your name, provide information, look at the online reservations book, and make the reservations according to your clients' needs and your availability. Since the entire reservations book is on our Extranet (protected website), you can access it anytime for consulting or inputting availability changes. The Extranet can even be used by reception to make reservations. We can also manage cancellations, stay changes, direction requests, etc.

And we will soon offer a service enabling your clients to book their reservations online.

Ask about our reservations service solution at 1-877-477-4776

[ Read the testimonial of a customer ]