Phone order service

Your clients call to place orders, so you need to offer them optimal phone availability, not keep them waiting, and provide polished, courteous and effective service to maximise sales and create customer loyalty. Our telephone order service is exactly what you need!

Our call center agents will expeditiously pick up your calls (we guarantee 3 rings or less for 98% of calls!), seldom put clients on hold (we guarantee a wait of 20 seconds or less for 80% of calls!), and take orders in a manner that is both effective to you and satisfying to clients.

Since your orders will be saved on our servers, you can consult from a remote site with a simple Internet connection and the password provided to you by Telmatik. The orders can also be faxed or sent by email once the calls are completed.

Ask about our phone order service solution at 1-877-477-4776