Service call processing

You manage a company or department that delivers on-site services (air conditioning, heating, electricity, plumbing, vending machine, locksmith, glass installation, security, etc.). Because of the nature of your business, you must have on-call employees and a 24-hour phone line. Why not let Telmatik pick up the slack outside normal business hours?

Our call center agents can pick up your calls at night, on the weekend and even on holidays. They will process them by taking down all the information needed by your on-call staff, then forward it them. You can even control your on-call staff's schedule via our Extranet (protected website). Our service call processing solution is compatible with all the standard tools used by your road staff, including analogue or digital cell phones and digital or alpha-digital pagers. Your clients will be amazed by your company's rapid service!

Ask about our service call processing solution at 1-877-477-4776

[ Read the testimonial of a customer ]