Emergency call processing

Your organisation doesn't get many phone calls but when it does, they are of an emergency nature, which poses quite a dilemma. Can you afford to depend on an employee whose cell phone battery may be dead? Can you take the risk of closing for lunch? What happens when the receptionist leaves her desk for a few minutes? It's almost impossible to offer a foolproof, 24-hour phone service unless it's your stock and trade, as it is with Telmatik.

We have yet to have a phone call go unanswered, and we've answered over 3 million calls! All our computer systems are backed up, our electrical system is equipped with emergency batteries and a generator in the event of power failures, we use two Internet connections with two different service providers, and we even have an agreement with another communications center that allows us to continue operating should there be an Act of God at our offices.

Since many of our clients rely on us to process their emergency calls, we have all the necessary resources. And bottom line: it's far more profitable for a company to turn over its emergency call processing to specialists than to invest in the necessary infrastructure itself.

Ask about our emergency call processing solution at 1-877-477-4776

[ Read the testimonial of a satisfied customer ]