Does 311 ring a bell?
This type of service demands high response availability for whoever wants to minimize impacts by rapidly transmitting citizens’ concerns to public works teams.
Think about it…
- High response availability to your location’s citizens.
- Highest client service quality.
- Improved material and human resources management.
- Instant message reception on your preferred communication tool, be it text message, email or phone call.
- Optional message transmittal escalation adapted to each situation emergency level.
Service may also include:
- A Web management interface that integrates management reports;
- optional open service tickets follow-up;
- computer or phone satisfaction survey.
This service is available to you 24 hours/day, 365 days/year.